Chatbase
What does Chatbase do?
Chatbase is an AI chatbot software that helps businesses automate customer service tasks and improve customer satisfaction. It enables users to create an AI chatbot from their existing knowledge base and easily add it to their website. The software also features the ability to monitor customer conversations and analyse chatbot performance. Additionally, it provides real-time notifications of customer interactions. According to the website, some use cases of Chatbase include sales teams using it to answer customer inquiries quickly and accurately, customer service representatives using it to automate customer service tasks, and web developers using it to quickly integrate AI chatbots into websites. Chatbase stands out from similar software competitors by offering features such as creating an AI chatbot from existing knowledge bases, automating customer service tasks, and receiving real-time notifications of customer interactions.
Features
1/ Create an AI chatbot from your existing knowledge base.
2/ Easily add the chatbot to your website.
3/ Automate customer service tasks.
4/ Monitor customer conversations and analyze chatbot performance.
5/ Receive real-time notifications of customer interactions.